Refund & Return Policy — MysticPrompts.com
Effective Date: [Add Date]
1. Digital Product Policy
All products sold on MysticPrompts.com are non-tangible digital items (AI prompts). Because products are delivered instantly after purchase, we cannot offer returns or exchanges in the usual way physical goods allow.
2. Refund Eligibility
Refunds will only be considered under the following circumstances:
- Duplicate payment or accidental double order.
- Technical issues on our end that prevent you from receiving the purchased prompts.
- Unauthorized payment or suspected fraud (subject to investigation).
3. Non-Refundable Cases
We do not provide refunds in these cases:
- You changed your mind after purchase.
- You no longer need the prompts.
- You expected different results from using the prompts.
- The product was downloaded or accessed successfully.
4. How to Request a Refund
If you believe you qualify for a refund, please contact us within 7 days of purchase and include your order details (order ID, date, email used for purchase, and a brief explanation).
Email: mysticprompts@gmail.com
Subject line suggestion: Refund Request – MysticPrompts.com
5. Processing Time
Approved refunds will be processed within 5–10 business days. Refunds will be returned to the original payment method used for purchase. Processing times may vary slightly depending on your bank or payment provider.
6. Contact Us
If you have questions about this Refund & Return Policy, reach out to us:
Email: mysticprompts@gmail.com
Website: https://mysticprompts.com
Note: This policy is provided for clarity and protection of both customers and MysticPrompts.com. You may wish to have this policy reviewed by a legal professional to ensure compliance with local regulations and payment provider requirements.